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Ritualized value judging Ritualized value judging
by Joseph Gatt
2020-02-03 08:44:46
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Korean, Chinese and Japanese companies engage in a daily ritual where at the end of the day they shower their subordinates with value judgments on what they believe the value of their subordinates' work was. Everything from the choice of suit to the value of the work provided is scrutinized, and 95 to 99% of the value judgments are negative.

France, Germany and many other countries have such rituals. At school, students get individual value judgments passed down to them, often daily, often negative. At universities, value judgments are given to students daily. Same goes for language schools, clients of taxis and restaurants, and basically everything else.

korjudg01_400Here's how it works with two examples:

-Supervisor: John, I didn't like your report. The fonts you chose were despicable, the margin is too wide, and I counted 12 typos. 12 TYPOS for crying out loud. And you're telling me you went to Harvard? I'm going to have to check whether you forged your degree. And that bit in Spanish had too many grammar mistakes in it. HOW DARE YOU say you speak Spanish on your resumé. By the way, your pants are wrinkled. DO YOU KNOW THAT A TEAM FROM SAMSUNG IS VISITING TODAY? FOR CRYING OUT LOUD!

Second example.

-Client: excuse me waiter, can you tell the chef to come please. Or just tell him this. The vinegar on the salad was too bitter. The soup was tepid when it came, and the tomatoes were too fresh. The corn was a bit dry, and the cheese on the pasta was tasteless. The meatballs were too soft and a little uncooked, and the coffee at the end was too low in caffeine.

Now here's a tip for those who engage in ritualized value judgment.

First of all those who engage in ritualized value judgment often work for companies where they have full job security regardless of performance, and are almost guaranteed promotions regardless of how efficiently their team performed at work.

But.

If you're going to need your daily dose of ritualized value judgment as a supervisor here's what you're going to get:

-Either your staff is going to start LYING PATHOLOGICALLY and giving you the kind of information they will think will lead to positive value judgment. That is they will give you fake reports, fake news, fake information, and the lies are going to grow and balloon until the lies create a monster.

-Or the staff is going to start throwing indirect value judgments at you rather than direct value judgments. That is they are going to tell you something like “that client of ours, James, you know that pig who likes to criticize everyone all the time, you know that guy who wears a red tie just like yours, well that motherfucker is coming today. I heard that he likes to meet with like-minded people, I wonder who we should send to meet him?”

In sum, ritualized value judgment, be it in school or at work or in business or as consumers is completely useless.

What I do as a teacher, worker, consumer or businessman is I completely pass value judgments, be they positive or negative. I do give the occasional praise if I have to, otherwise I get straight to the point. By strait to the point, I mean straight to the important information.

I don't care if a report has a million typos or wide margins, what I want is the information it contains.

People often ask me “what's your secret to extracting all this information from people?” My secret is simple: I never give value judgments. I never even hint at value judgments. When that happens, people either let the truth slip out of their mouth accidentally, or they start making phone calls and I'm within hearing distance and get the information I need, or, they spit the truth out to my face. And boy, do I like that.

Managers at Samsung, Sony, Huawei or Renault often like to ask their employees “why are you lying?” Well now you know that it's because they are engaging in this stupid game of ritualized value judgment. 


    
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